We are committed to safeguarding the privacy of our customers and users of our Services; and in this Policy we explain how your personal information will be treated.
By using our Services, you are agreeing to this Policy.
2. Collecting personal information
We may collect, store and use the following kinds of personal information:
information about your computer and about your visits to and use of our Services (including but not limited to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation paths);
information that you provide to us when registering with our Websites or Apps (including but not limited to your email address);
information that you provide when completing your profile on our Websites or Apps (including but not limited to your name, school name, email address, academic subjects taught, form, class and class number, phone number, fax number, mailing address);
information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including but not limited to your name and email address);
information that you provide to us when using our Services, or that is generated in the course of the use of those Services (including but not limited to the timing, frequency and pattern of service use);
information that you post to our Services for publication on the internet (including but not limited to your username, geographical location and the content of your posts);
information contained in or relating to any communications that you send to us or send through our Services (including the communication content and meta data associated with the communication); and
any other personal information that you choose to send to us.
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this Policy. Once such information is uploaded to our Services, that person’s consent is deemed to have been given.
3. Using your personal information
Personal information submitted to us through our Services will be used for the purposes specified in this Policy or on the relevant terms of the Services.
We may use your personal information to:
administer our Services and business;
personalise our Services for you;
enable your use of the Services;
send you email notifications that you have specifically requested;
send you our email newsletter, if you have requested for it (you can inform us at any time if you no longer require the newsletter);
send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
deal with enquiries made by or about you relating to our Services;
keep our Services secure and prevent fraud; and
verify compliance with the Terms and Conditions governing the use of our Services.
If you submit personal information for publication on our Services, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4. Disclosing personal information
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings; or
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and/or reducing credit risk).
Except as provided in this Policy, we will not disclose or transfer your personal information to third parties without your consent.
5. Retaining personal information
This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is reasonably necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise or defend our legal rights (including enabling us to provide information to others for the purposes of fraud prevention and/or reducing credit risk).
6. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping confidential the password you use for accessing our Services; and we will not ask you for your password (except when you log in to our Services).
Aristo is fully committed to complying with PDPO and all applicable laws regarding the protection of personal data. Hence, we may update this Policy from time to time whenever there are changes to the law, or market practices that necessitate a policy change.
You should check this page from time to time to keep yourself informed of any changes to this Policy.
We may also notify you of changes to this Policy by email or on our Services.
8. Your rights
You may instruct us to provide you with any personal information we hold about you; or correct or update any such information; provision, correction or updating of such information will be subject to:
the payment of a reasonable fee; and
the supply of appropriate evidence of your identity.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to use your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with a means to opt out of the use of your personal information for marketing purposes.
9. Third party Websites
Our Services include hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties. If you provide personal information to these third party websites, you do so at your own risk.
Aristo will in no circumstances bear any responsibility for any data or information that you provide directly to third parties. This Policy does not cover or protect any such data or information provided by you to third parties.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either ‘persistent’ cookies or ‘session’ cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We use both session and persistent cookies on our Websites.
recognise a computer when a user visits the Websites;
track users as they navigate the Websites;
improve the Websites’ usability;
analyse the use of the Websites;
administer the Websites;
prevent fraud and improve the security of the Websites; and
personalise the Websites for each user.
Most browsers allow you to refuse to accept cookies; for example:
in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and then ‘Advanced’;
in Firefox (version 24) you can block all cookies by clicking ‘Tools’, ‘Options’, ‘Privacy’, selecting ‘Use custom settings for history’ from the drop-down menu, and unticking ‘Accept cookies from sites’; and
in Chrome (version 29), you can block all cookies by accessing the ‘Customise and control’ menu, and clicking ‘Settings’, ‘Show advanced settings’ and ‘Content settings’, and then selecting ‘Block sites from setting any data’ under the ‘Cookies’ heading.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use some of the features on our Websites.
You can delete cookies already stored on your computer; for example:
in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
in Firefox (version 24), you can delete cookies by clicking ‘Tools’, ‘Options’ and ‘Privacy’, then selecting ‘Use custom settings for history’, clicking ‘Show Cookies’, and then clicking ‘Remove All Cookies’; and
in Chrome (version 29), you can delete all cookies by accessing the ‘Customise and control’ menu, and clicking ‘Settings’, ‘Show advanced settings’ and ‘Clear browsing data’, and then selecting ‘Delete cookies and other site and plug-in data’ before clicking ‘Clear browsing data’.
Deleting cookies will have a negative impact on the usability of many websites.
If you delete cookies, you will not be able to use some of the features on our Websites.
To provide location-based function, some of our Apps or online tools will obtain your geographical location provided by third party provider. If you turn off the location-based function, you will not be able to use some of the features on our Apps or online tools.
Our Apps may use camera lens of your tablet computer or smartphone, and save photos and videos taken by you on your tablet computer or smartphone. Our Apps will not access any information in your photo album of the tablet computer or smartphone without the consent from you.
12. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
We are registered in HKSAR with registered office at 14/F, Lok’s Industrial Buidling, 204 Tsat Tsz Mui Road, North Point, Hong Kong.
You can contact us by writing to the business address given in our Services, by using the contact form in our Services, by email to [email protected] or by telephone on 2811-2908.
The Chinese version of this Policy is for reference only.
In case of discrepancies between the English and Chinese versions of this Policy, the English version shall apply and prevail.